At Pack Parade, we are committed to delivering your order as quickly and reliably as possible. We offer free shipping on all orders to European countries, and a flat rate worldwide option with estimated delivery times provided below.
1. Shipping Destinations
We currently ship to all countries within Europe, including:
Austria
Belgium
Bulgaria
Croatia
Cyprus
Czech Republic
Denmark
Estonia
Finland
France
Germany
Greece
Hungary
Ireland
Italy
Latvia
Lithuania
Luxembourg
Malta
Netherlands
Poland
Portugal
Romania
Slovakia
Slovenia
Spain
Sweden
United Kingdom
If you are located outside of these countries, flat rate of 6.99$ will be applied at checkout. The estimated time of delivery should stay relatively the same with possible offsets.
2. Shipping Costs
We offer free shipping on all orders to European countries listed above. There are no additional shipping charges for any order within Europe.
3. Estimated Delivery Times
Delivery Time: Orders are typically delivered within 7 to 15 business days from the date of dispatch.
Please note that these are estimated delivery times and may vary depending on external factors, including customs processing times, local postal services, and any unforeseen delays.
4. Order Processing
Order Confirmation: Once you place an order, you will receive a confirmation email with your order details.
Processing Time: Orders are processed within 1 to 3 business days before they are dispatched. You will receive a notification once your order has shipped, along with a tracking number if available.
5. Tracking Your Order
We will provide a tracking number once your order has shipped, so you can monitor its progress. Tracking may not be immediately available for some destinations but will be updated as soon as the package reaches your country.
6. Customs and Import Duties
While we strive to cover all shipping-related expenses, please be aware that some countries may impose customs duties, VAT, or import taxes on your order. These charges are determined by your local customs office and are not covered by Pack Parade. If applicable, these fees are the responsibility of the customer.
7. Delays and Lost Shipments
Delays: If your order has not arrived within the estimated delivery time, please contact us at support@packparade.com for assistance. We will work with our shipping partners to provide you with an update and help resolve any delays.
Lost Shipments: In the unlikely event that your order is lost during transit, please contact us within 30 days of the expected delivery date so we can investigate the issue and offer a resolution.
8. Contact Us
For any questions or concerns regarding shipping, please feel free to reach out:
